Enjoy your online experience
Ison Homes wants your experience online to be as enjoyable and safe as possible. Please read the following policy to understand how we will treat your personal information when you use this website.
By knowing customer preferences, Ison Homes can more effectively and conveniently provide special offerings tailored to the requirements of our customers. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to, details such as your name, e-mail address or information about what you like and do not like.
The information you provide when you visit the website is used to enhance the services offered on the website and to personalise other special offers from Ison Homes to provide you with products and services that we think will be of interest to you.
Collection of Information From Visitors
Visitors to the website provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription and entry forms, booking forms and requests for more information, either through e-mails, response devices or other methods.
How to Subscribe/Submit Information
Visitors may choose to submit information to Ison Homes when they elect to:
• Subscribe to an e-mail from various pages on the website
• Fill out a survey on the website
• Submit a question or comment via the website’s contact us or reservation forms
• Make a reservation on the website
• Provide information to and/or use an affiliated website or company
• Accept Cookies
Like many other commercial websites, Ison Homes may employ a standard technology called a “cookie” to collect information about how the website is used including data such as pages viewed and inferred preferences, as well as aggregate website data. “Cookies” are pieces of electronic information (specifically, a string of text) that your browser and your operating system store on your hard drive for record-keeping purposes.
Use of Personal Information
Ison Homes uses the personal information collected from you to make it easier and more rewarding for you to use our products and services and to assist in making your online experience a satisfying one. If you have chosen to receive the e-newsletter this will be sent to your nominated e-mail address as well as other e-mails keeping you up-to-date about other products and services. If you provide us with your postal address, you may receive periodic mailings with news and services or upcoming events. These offers may be based on information you have provided and on your history with us as a customer.
Ison Homes may also use the information to process any transactions you undertake with us and for internal administration and analysis. Your information will be disclosed to third parties only for the purpose of completing your transaction with us, providing the services you have requested and for the purposes of associated administration. Ison Homes will not sell, rent or trade your personal information to third parties without your express consent. Where you provide such consent, you also consent to third parties sending you promotional information.
Unsubscribing or Declining Offers
If you do not want to receive e-mail or news and information from Ison Homes, please let us know by sending an e-mail message [email protected] telling Ison Homes that you do not want to receive offers or other information. Alternatively, follow the instructions for “unsubscribing” included as part of Ison Homes e-mail offers. If you want to be removed from our postal mailing list, please provide Ison Homes with your complete name and address.
Our privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers.
Other Situations in which Personal Information May Be Disclosed Ison Homes may store and disclose personal information allowed or required by applicable law or when deemed advisable by us. This means that we may make disclosures that are necessary or advisable to conform to legal and regulatory requirements or processes and to protect the rights, safety and property of us, users of the website, and the public.